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RepairTracker

Repair management that just works.

From intake to collection — diagnostics, quotes, parts, and your customer portal. All in one platform built for the modern workshop.

Self-serve signup opens soon · Existing customers can sign in

RT-2847
iPhone 15 Pro
Screen replacement
In Progress
Today's overview
47
Repairs
8
Pending
Quote approved
€249
MacBook Pro battery
Customer approved
Product demo — coming soon

Why RepairTracker

A better way to run your workshop

The problem

Repairs fall through the cracks

Sticky notes, group chats, and spreadsheets can't keep up with a growing workshop. Jobs get lost, customers chase you, and you never know where anything stands.

The old way

Clunky software from 2009

Most repair software is expensive, hard to use, and built for a world before smartphones. Your team avoids it, data gets stale, and customers still don't know their repair status.

The RepairTracker way

One clear workflow, start to finish

Every repair has a home. Your team knows what to do next. Your customers get real-time updates. And you can see everything from your phone, tablet, or desktop.

Everything you need

One platform, every workflow

Stop juggling tools. RepairTracker covers the entire repair lifecycle so your team can focus on the work.

Intake & Check-in

Scan devices, capture photos, and log customer details in seconds. Every repair starts with a clear record.

Diagnostics

Structured diagnosis workflow with notes, test results, and photo evidence attached to every repair.

Quotes & Approvals

Build itemised quotes with labour and parts. Customers approve via a secure link — no phone tag required.

Parts & Inventory

Track your parts catalog, stock levels, and usage per repair. Get notified when stock runs low.

Customer Portal

Your customers see real-time repair status, messages, and documents. Powered by a magic-link — no app needed.

Reports & Insights

Turnaround times, revenue by category, technician throughput. The numbers you actually need to grow.

Every surface, first class

Your workshop in your pocket. And on your desk.

iPhone
Built for the counter

Scan serials, capture photos, log repairs, and push customer updates — all from your pocket.

iPad
The workshop station

Split-view repair workflows at the bench. Intake on one side, diagnostics on the other.

Mac
Power user mode

Multiple windows, keyboard shortcuts, dense data views, and bulk operations for your busiest days.

Web
Manage from anywhere

Full control plane for owners and managers. Reports, settings, and repair oversight on any browser.

Workflow

Every repair has a home

Controlled transitions, not a freeform text field. Your team always knows what step comes next.

1
Received
Device logged, customer notified
2
Diagnosed
Fault identified, notes recorded
3
Quoted
Itemised quote sent for approval
4
Approved
Customer confirmed, parts ordered
5
In Repair
Technician assigned and working
6
QC Check
Quality control passed
7
Ready
Collection or shipping arranged
8
Done
Customer happy, job closed

Awaiting parts · Awaiting customer information · No fault found · Unable to repair — all handled.

Launch status

We're building something great

RepairTracker is live, but we're still finishing the public launch. Workshop features are in active development — get in touch if you'd like early access or have questions.

Platform in progress

Core repair workflows, inventory, and the customer portal are being polished for general availability.

No fake reviews

We won't show placeholder testimonials. Real workshop stories will appear here once customers are live.

Early access

Interested in piloting RepairTracker at your shop? We'd love to hear from you.

Get started

Built for your workshop. Priced to match.

Every workshop is different. Talk to us and we'll put together the right plan — whether you're a one-person operation or a multi-location group.

What's included

  • Unlimited repairs and customers
  • iPhone, iPad, Mac, and web apps
  • Full diagnostics and quote workflow
  • Customer portal with magic-link
  • Parts inventory and stock tracking
  • Reports and insights dashboard
  • Multi-location support
  • Team roles and permissions
  • Dedicated onboarding session
  • Priority support

Interested in RepairTracker?

Leave your details and we'll reach out when self-serve signup opens — or sooner if you're a good fit for early access.

RepairTracker — Workshop management that just works